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Return and Exchange

Top Movie Jackets always try their best to provide all the facilities for customers and serve valuable customers in a pleasant way. That's why in case of any return and exchange policy you will easily get in touch with the Top Movie Jackets through email in regards to the inquiries. And our staff and support agent will try to settle your concern within 24 hours. But return, exchange, or refund is just possible when the customer is facing the following issues. No item will be refunded, returned, or exchanged when there is an invalid reason.

30 DAYS EXCHANGE AND RETURN POLICY

After receiving the order by the customer there is a duration of 30 days to return and exchange the purchased product. After 30 days the return and exchange will be engaged. The Top Movie Jackets will not be responsible for any sort of dissatisfaction due to the error issues.

CANCELLATION OF THE ORDERS

If the cancellation of the order should be made within 24 hours after placing the order we will refund the entire sum to the purchaser's account. But after 24 hours there is a deduction of the amount according to the terms and conditions. Not any type of cancellation will be entertained after the 5 days of confirmation.

EXCHANGE POLICY

If the customer wishes to exchange the product due to the size issue with the desired size, then we offer them the exact size, free of cost. But the customer is liable to pay the postage cost which depends on the size and weight of the parcel. Exchange is also approved when you find some distinction in the design or color. Simply, within 7 days after the product is received send us the picture of the product and highlight the issues which you are facing. We will try quickly to solve it.

SIZE ISSUE

Within 24 hours the request for changing the size of your apparel will be welcomed. But after the given time there will be the charge as per according to the situation. In case of any damage that happened to the product, the exchange of size is not possible.

RETURN POLICY

The return policy relies on the following conditions.

No return or exchange is possible for ordering more than one comparable item or if the size is unique.

The orders or items that are customized based are not refundable, nor exchangeable.

After 24 hours of getting product return, exchange, or refund would not be considered as adequate.

If the labels expelled from the item, no return, exchange or refund is possible.

WHAT IS RMA NUMBER?

RMA is the number that we will provide to you when the return will be confirmed. While shipping the product back to us you have to stick this number on the box.

SHIPMENT PROCESS

We deliver the parcel to our customers to their doorstep without any type of cost to declare it as a gift for our customers. But the custom policies of every country are different so it will be borne by the customer.

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